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Privacy Policy

Last updated: March 16, 2026

1. Introduction

eiSEO ("we," "our," or "us") operates the eiSEO platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, our payment processor (Stripe) handles your payment information — we do not store credit card numbers.

Usage Data

We automatically collect information about how you interact with our service, including pages visited, features used, scan results, and timestamps.

Website Data

When you add sites to scan, we access publicly available pages on those sites to perform accessibility, SEO, policy, and AI visibility audits. We store scan results, issues found, and related metadata.

3. How We Use Your Information

  • To provide, maintain, and improve our scanning and monitoring services
  • To process transactions and send related information (receipts, invoices)
  • To send administrative messages, security alerts, and support communications
  • To respond to your comments, questions, and support requests
  • To monitor and analyze usage trends to improve user experience

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform (hosting, payment processing, email delivery)
  • Legal authorities when required by law or to protect our rights
  • Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your account information for as long as your account is active. Scan results and issue data are retained according to your subscription plan limits. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

8. Cookies

We use essential cookies to maintain your session and preferences. For more details, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.